Mutifamily Commercial Construction, LLC is the parent company of Final Touch Floors, LLC and MFCC General Constractor services located in Oak Park, MI. We are customer-centric, fast paced and team focused.
Final Touch Floors, LLC is a Michigan-based company focused exclusively on multi-family and commercial flooring products and installation services. We partner with our clients to act as their one-stop shop Flooring provider. Our customers are general contractors, property management companies, commercial real estate investment firms, building owners, facility managers, architects and interior designers. Our market segment specialties include Multi-Family, Healthcare, Senior Living, Industrial, Faith-Based, Commercial, Education, Hospitality and High-End Residential.
We are looking for an Installation Field Manager to join our team! If you are looking for an entrepreneurial family-oriented company with plenty of opportunity for growth, then we look forward to hearing from you!
Position Overview: Final Touch Floors, LLC is looking to hire an Installation Field Manager (IFM). The IFM is responsible for project management coordination and oversight of job-site installations, interacting with clients, property managers, and installers.
Responsibilities:
- Project Manage large and/or specific jobs
- Build rapport and maintain positive relationships with clients, installers, and fellow team members
- Manage installation scheduling, quality standards, adherence to scope, change order procedures
- Maintain subcontractor provider records, complete change orders, and update jobs in RFMS (ERP system)
- Perform quality checks on installations
- Supervise other employees as assigned
- Engage in sales activities as assigned
- Assist Sales in measurement and scope of work for new jobs
- Meet with potential and/or existing customers on new work projects
5-7 years experience in the flooring business:
- Actual installation experience
- Knowledge of a variety of flooring materials (carpet, LVT/LVP, ceramic, woods, engineered products, etc.)
- Well versed in Manufacturer product knowledge, specifically Mohawk & Shaw
- Experience working with a variety of subcontracted installers
- Experience measuring and costing jobs
- Experience with a variety of floor prep situations
- Supervisory experience to mentor employees, provide performance feedback, and upskill opportunities that benefit the employee and the team
Education/Skills:
- Bachelor’s degree in business management a plus
- Experience with flooring company specific software (RFMS software a plus)
- Computer savvy, solid experience with Google Apps, MS Office (Excel, Word, PowerPoint)
- Positive mindset with strong interpersonal skills
- Excellent written and verbal communication with clients, vendors and team members
- Customer service-focused
- Excellent organization and time management skills
- Excellent problem-solving skills to address any installation challenges that may arise
- Detail-oriented mindset to ensure accuracy and precision in installations
- High degree of initiative, self-starter nature
- Able to work independently without supervision collaboratively within a team
- Must have a valid driver's license and DMV record to meet insurance carrier requirements for operating a company vehicle
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Salary: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Health, Dental & Vision Insurance
- Life/AD&D, STD, & LTD
- Employee Assistance Program
- Voluntary Life Insurance
- Paid time off
- Paid company holidays
Work Schedule:
Full Time, Monday - Friday. Typically 8AM - 5PM with occasional remote, evening, or Saturday hours as needed for on site location if an emergency arises.
Some occasional out of state travel may arise from time to time; typically in the tri-state area as business grows (MI, OH, IN).
Work Location: In person
Combination of in person at office and job site visits within the Greater Metro Detroit area.