Overview: A Carter Lumber Yard Specialist is responsible for providing professional customer service to contractors and do-it-yourselfers by loading customers, building loads and assisting with maintenance of an efficient and clean lumber yard. This is accomplished by assisting customers in selecting and loading items they have purchased along with gathering materials to be delivered. Inventory control, product knowledge and organization skills are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.
-Previous experience in a customer service environment
-Friendly, outgoing personality
-Familiarity with building materials is helpful
-Ability to participate effectively as a team member
-Ability to work a flexible schedule, including weekends and holidays
Meets and greets contractors and do-it-yourselfers while providing exceptional customer service by assisting with the selection and loading of materials. Accurately pulls and stages materials to be picked up or delivered to ensure schedules are met.
Contributes to maintaining the inventory in the yard by conducting cycle counts, keeping the yard organized, ensuring the correct material is shipped and received. Follows all policies and procedures in the yard including sales, inventory and safety. Properly uses and maintains all equipment.
-Knowledge & Training
Identifies personal growth needs and learning opportunities. Completes required training. Commits to continued learning on products, packages, procedures and more.
-Standing and/or walking for up to 4 hours consistently across a variety of surfaces
-Lifting up to 100 lbs. regularly without assistance
-Regular stooping and bending at the waist to load/unload material
-Occasional kneeling and crawling to assist with product retrieval or loading
-Ability to work in outdoor weather conditions year-round
-Operates a forklift, delivery truck, shingle ladder, pallet jack, and other equipment used to move or transfer material
-Knows the functions of and uses a variety of building industry related tools
-Performs numerical computations using an adding machine and/or calculator
VETERAN FRIENDLY EMPLOYER